Privacy policy
Privacy Policy
Moofee d.o.o., Borštnarjeva pot 8, 1351 Brezovica pri Ljubljani (hereinafter Moofee) Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Moofee anytime you interact with Moofee, such as when you visit our website, when you purchase Moofee”s products and services, or when you call our sales or support associates. Your privacy is a priority at Moofee, and we go to great lengths to protect it.
If you have questions or concerns regarding this statement, you should first email us, info@moofie-shop.com.
Why we collect personal information
We collect your personal information because it helps us deliver a better level of customer service. It enables us to give you convenient access to our products and services. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
If you do not want Moofee to keep you up to date with Moofee’s news and the latest information on products and services , go to www.moofie-shop.com and update your personal contact information and preferences.
What information we collect and how we may use it
We are committed to sustainable protection of personal data in accordance with the Personal Data Protection Act (Official Gazette RS, no. 86/2004) and Law on Insurance.
For example:
§ We may ask for your personal information when you’re discussing a service issue on the phone with an associate, participating in an online survey, or purchasing a product.
§ When you interact with Moofee, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Moofee’s products you own, such as date of purchase; and information relating to a support or service issue.
§ We collect information regarding customer activities on our websites, Moofie-shop. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
§ We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Moofees’s products.
When we disclose your information
Moofee takes your privacy very seriously. Moofee does not sell or rent your contact information.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Moofee takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
The Moofee’s Online Store www.moofie-shop.com use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Integrity of your personal information
Moofee has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking your personal account on www.moofie-shop.com. And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.
Kids
Moofee recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Moofee purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to Moofee and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.
Cookies and other technologies
As is standard practice on many corporate websites, Moofee’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
Our commitment to your privacy
Moofee takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Moofee’s employees and strictly enforce privacy safeguards within the company.
Contact details:
Moofee d.o.o. (moofie-shop.com)
Borštnarjeva pot 8,
1351, Brezovica pri Ljubljani
Slovenia
Phone: +386 41 592 646
eMail: info@moofie-shop.com
